Earlier this month, we announced our 1st ever customer survey, designed to help us learn how we can improve our products and service. As a way to thank the survey respondents, we randomly selected one lucky business for a $100 Amazon gift card. Our winner? Elmsford Chiropractic Health of Elmsford, NY! Congrats, team!
As for the survey results, we were pleased to hear that our customers love how easy BizYellow is to use, that their webpages are ranking high in search engines, that our site is fast and that they appreciate the hard work and dedication of our customer service team.
We also learned about some opportunities for our improvement, namely the business search functionality, our social media linking feature and how we report back to our customers. Information like this is tremendously important to us and truly helps shape the future of the product. We sincerely thank everyone for their candid feedback and have already started working on enhancements.